Terms of Service for HybridX

Last Updated: 1/1/2024

1. Acceptance of Terms

By accessing or using HybridX ("the Service"), you ("the User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

HybridX provides [brief description of the service, e.g., "a platform for managing hybrid cloud solutions"] (the "Service"). The Service is provided on an "as is" and "as available" basis.

3. Limitation of Liability

Disclaimer of Warranties: HybridX makes no warranties, express or implied, regarding the reliability, availability, or suitability of the Service. The User acknowledges that software issues and bugs may occur and agrees that HybridX shall not be held responsible for any damages, losses, or costs arising from such issues.

Limitation of Liability: Under no circumstances shall HybridX be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the Service, whether or not the damages were foreseeable and whether or not HybridX was advised of the possibility of such damages.

4. Service Level Agreement (SLA)

HybridX is committed to providing a reliable Service suitable for small and medium enterprises. While we strive for high availability, we do not guarantee any specific uptime or performance metrics.

Support: Support is provided via [email/support portal] during business hours. Response times may vary and are not guaranteed.

Maintenance: Scheduled maintenance may occur, and we will make reasonable efforts to notify Users in advance.

5. Pricing and Payment

Price Changes: HybridX reserves the right to modify pricing for the Service at any time. Users will be provided with at least 90 days' notice before any price increase takes effect.

Notification: Notices of price changes will be sent via email to the address associated with your account and will be posted on our website.

Migration Period: In the event of a price increase, Users will have a reasonable time to migrate from the Service if they choose not to accept the new pricing.

6. User Responsibilities

Account Security: Users are responsible for maintaining the confidentiality of their account credentials.
Compliance: Users agree to use the Service in compliance with all applicable laws and regulations.
Data Backup: Users are responsible for backing up their data. HybridX is not liable for any data loss.

7. Modifications to the Service and Terms

HybridX reserves the right to modify or discontinue the Service at any time, with or without notice. We may also update these Terms from time to time. Continued use of the Service after changes constitute acceptance of the new Terms.

8. Termination

By User: You may terminate your use of the Service at any time by discontinuing access and use.
By HybridX: We may suspend or terminate your access to the Service if you violate these Terms or for any other reason, at our sole discretion.

9. Intellectual Property

All content, trademarks, and data on the HybridX website and within the Service are the property of HybridX or its licensors and are protected by international intellectual property laws.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of law provisions.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms constitute the entire agreement between the User and HybridX regarding the use of the Service and supersede any prior agreements.

13. Contact Information

For questions regarding these Terms, please contact us at:
Email: hello@hybridx.com