Privacy Policy for HybridX

Effective Date: 1/1/2024

At HybridX, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By using HybridX, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Identification Information: This may include your name, email address, phone number, and other personal details when you sign up or contact us.
• Usage Data: We may collect data on how you interact with our service, including IP addresses, browser type, pages visited, and time spent on our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, such as remembering your preferences and ensuring the proper functionality of the website.

2. How We Use Your Information

We use your personal data for the following purposes:

• Providing Services: To provide you with access to our platform and services.
• Customer Support: To respond to your queries and provide customer service.
• Communication: To send you updates, newsletters, promotional material, or other communication relevant to your use of our service.
• Improvement of Services: To analyze trends and usage data to enhance and improve our services.
• Legal Obligations: To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

• Service Providers: Third-party vendors and services providers who perform services on our behalf (e.g., cloud hosting, payment processors).
• Business Transfers: If we undergo a business transaction (e.g., merger, acquisition), your data may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information as required by law, such as in response to a subpoena, court order, or other legal processes.

4. Data Retention

We retain your data for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, it will be deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

• Access: You can request a copy of your personal data held by us.
• Correction: You can request corrections to your data if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal data under certain conditions.
• Opt-Out: You can opt-out of receiving marketing communications at any time.

To exercise these rights, please contact us at support@hybridx.com.

7. Children’s Privacy

HybridX does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@hybridx.com